14 ago - Italia
Arsenalia
What We're Looking For
Join a team of experts dedicated to delivering innovative solutions and driving digital transformation for our clients.
How You'll Make a Difference Support the Security Operations team in daily operational activities (monitoring, alert handling, incident management, recurring security tasks), acting as a key operational reference.
Assist in delivery coordination alongside the Cybersecurity Operations Manager, contributing to planning and tracking of ongoing tasks and priorities.
Handle incident response during high‐severity events, helping prioritize actions and coordinate response efforts.
Guide team members in daily activities, sharing knowledge and ensuring high‐quality work.
Manage client interactions: progress updates, escalation handling, and alignment on priorities and expectations.
Contribute to defining and improving operational procedures (playbooks, runbooks, best practices).
Ensure operational continuity, service quality, and reliability.
Remain actively involved in operational security activities across monitoring, incident handling, and analysis.
Act as a technical point of reference for clients on operational topics, providing updates and supporting escalations when needed.
Qualifications
3–5 years of experience in Security Operations / SOC environments, with initial exposure to team support or activity coordination.
Broad, cross‐domain understanding of cybersecurity (security operations, incident management, identity, endpoint/network security, vulnerability management).
Solid system administration background (Windows/Linux, Active Directory, networking, cloud environments).
Ability to combine hands‐on technical work with day‐to‐day organizational support in a fast‐paced environment.
Strong collaboration and interpersonal skills, supporting and enabling team members.
Excellent communication and client‐facing skills, especially in high‐pressure situations.
Structured and reliable approach to work, with attention to SLAs and ser
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