Pre-Sales Technical Manager
Pubblicato il 15-08-2026 - Global Blue in Gallarate
What you will do. A glimpse in your role:The Pre-Sales Technical Manager is responsible for supporting gateway and integration projects across Europe. This role requires strong expertise in the payments industry, including deep knowledge of card payment systems, card scheme standards, POS systems, and hotel PMS applications.You will act as a key technical partner to client-facing teams such as Sales, Account Management, and Partnerships, providing technical guidance, supporting new business opportunities, and ensuring successful integrations for existing clients. You will also lead and coordinate the RFI/RFP process in collaboration with internal stakeholders, including Sales Engineering, Finance, Legal, Product, and other relevant departments.Main responsibilities:Develop a deep understanding of the payments and financial technology industry and effectively communicate the Global Blue technology stack and value propositionPresent solution-based sales proposals to large audiences, including internal training sessions and client/partner meetingsAct as Subject Matter Expert on the Global Blue platform and solutionsReview incoming technical requests and provide responses to Sales, Account Management, and other client-facing teamsLead pre-sales and technical integration calls across hotel and retail POS, e-commerce, and mobile integrations, including preparation, research, and documentation (meeting minutes)Attend conferences, presentations, and other client-facing meetings as requiredAct as partner and merchant advocate during Product Planning Meetings by organizing and documenting product requestsProvide technical input into solution design,
ensuring compliance with industry standards and scheme mandatesContribute to RFI and RFP responsesLiaise with other business units when necessaryEvery action has an impact. You will make a difference here if:You bring strong analytical and problem-solving skills to identify optimal technical solutionsYou think strategically while maintaining an entrepreneurial mindsetYou demonstrate strong customer orientation and continuously seek to improve processes and user experienceYou can collect, clarify, and translate business requirements into structured documentation and conceptual designsYou communicate effectively in multicultural and multinational environments, mobilizing cross-functional teamsYou work proactively, prioritize effectively, and meet deadlines with a positive and adaptable attitudeYou confidently lead technical discussions and present complex topics clearly to diverse audiencesKey competencies to empower your journey. You'll drive towards success if:You hold a Bachelor’s or Master’s degree in Computer Science, Engineering, Information Technology, Business, or a related fieldYou have solid experience with payment solutions, including acquirer, issuer, and PSP systems, industry protocols,
and POS integrations in hotel and retail sectorsYou are able to act as a technical consultant to Product teams on platform design and customizationYou ensure solutions are properly specified and documented according to agreed deliverables and processesYou are fluent in English (written and verbal) with strong written communication skillsAdditional fluency in French or Arabic will be considered a plusTogether, we go further:At Global Blue, great work happens when talented people come together in a supportive and inspiring environment. Here’s what you can expect:A role in a fast-growing, international companyOpportunities for professional development and career growthA multicultural workplace, collaborating with colleagues worldwideInspiring team members and a dynamic, forward-thinking cultureA range of employee benefits, including:Employee referral programTeam-building activities and eventsAnnual Christmas Party and moreWe foster career growth through internal mobility, embrace an Agile Working Model, and prioritize work-life balance. Committed to sustainability, we focus on creating positive impacts for employees, clients, and communities. Guided by our 5 Ways of Working, we value client satisfaction, collaboration, innovation, and shared success.Submit applications only through official Global Blue channels. We do not use any third-party services or platforms for recruitment.Always verify emails or LinkedIn messages. Ensure communications come from official @globalblue.Com addresses or certified Global Blue recruiters/employees.We will never ask for payment or personal financial information during the hiring process. If anyone requests this, it is a scam—report it immediately.Feels like you? Explore further!Let’s write the future together: apply now!Follow us on Social Media! Global BlueSummaryLocation: Italy - Gallarate;
Portugal - Porto;
Portugal - LisbonType: Tempo pieno