Specialist IT Administration

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7f96vw

Since 1967, Jet Aviation has been crafting flight in its smoothest form. From one hangar in Basel, Switzerland, to over 4,500 employees, and some 50 locations worldwide. Aircraft Management, Aircraft Sales, Charter, Completions, Government Services, FBO, Fixed and Rotary Wing Maintenance, and Staffing. Behind every seamless Jet Aviation experience, is a team of dedicated professionals perfecting the art of flight. The artisans of aviation. The craft that brings our customers’ journey to life. In the hangar, on the ground, and behind the scenes. Enabling global flight, with passion.

Position Summary

Jet Aviation is seeking a Specialist, IT Administration to support the delivery of IT infrastructure and end-user services across our global operations. In this role, you will provide first- and second-level technical support for day-to-day IT operations, including operating systems, business applications, and end-user devices.

You will work closely with global IT teams and business stakeholders to implement, maintain, and support technical solutions that enable business operations.





Main Responsibilities
- Provide first-level remote service desk support to internal users globally via phone and online support tools.
- Provide local on-site desktop and end-user support when required.
- Install, configure, upgrade, support and troubleshoot Windows operating systems, Microsoft 365 and other business applications.
- Troubleshoot and resolve hardware, software and application-related issues in a timely manner.
- Manage and track incidents, service requests, tasks, problems and changes through ServiceNow.
- Maintain accurate technical documentation, knowledge articles and support procedures.
- Assist with the testing, deployment and implementation of new applications, software updates and enhancement patches.
- Collaborate with relevant IT teams and business stakeholders to support IT projects and continuous improvements.
- Ensure support activities are carried out in accord

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7f96vw