OPERATIONS TEAM LEADER – SMALL STORE
Pubblicato il 15-08-2026 - Inter IKEA Systems in Lecce
"You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you."
A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share. Join the team and start a better life for yourself.
WHAT YOU'LL BE DOING DAY TO DAY
- Lead daily operations across fulfilment, customer relations and food, ensuring efficiency, safety and consistency
- Secure smooth execution of routines and processes, maintaining a clean, organised and safe working environment
- Monitor performance, priorities and workload to ensure operational readiness and high service levels
- Support and develop your team, ensuring clarity of roles, competence and a collaborative way of working
- Take responsibility for the store beyond your area, stepping into operational topics when needed and showing curiosity and willingness to grow across the full store scope
WHAT YOU'LL NEED TO HAVE
- Experience in coordinating operations and leading teams in fast-paced environments (retail, logistics, hospitality or similar)
- Strong focus on execution, organisation and attention to detail
- Ability to manage priorities, solve problems and adapt in a changing environment
- Good understanding of how operations impact customer experience and business results
- Hands‑on approach and willingness to be present on the floor with the team
- Strong communication skills and ability to build trust and collaboration
WE CARE FOR PEOPLE
At IKEA we cultivate an inclusive work environment where everyone feels welcomed, accepted, respected, acknowledged for its uniqueness and where we work together in a supportive climate regardless age, gender, religion, sexual orientation, family situation and ability. Our recruitment process may include recorded video interviews, digital platforms, and assessments (e.g., logica