HUMAN RESOURCES - Training Manager

15 ago - Milano
Retail Search

ANNUNCIO N 2406 TIPOLOGIA DI LAVORO

Aumenti le sue possibilità di arrivare alla fase del colloquio leggendo la descrizione completa del lavoro e candidandosi tempestivamente.

AZIENDA: Luxury

PUBBLICATO: 20/02/2025

CITTA': Milano

PROVINCIA: Milano (MI)

REGIONE: Lombardia

A PARTIRE DA: 20/02/2025

TIPO DI CONTRATTO:

POSIZIONE: HUMAN RESOURCES - Training Manager

RETRIBUZIONE ANNUA LORDA:

SETTORE DI APPARTENENZA: Human resources

DESCRIZIONE AZIENDA

On behalf of a luxury beauty&fragrances; company we are looking for a GLOBAL TRAINER.

Mission & Responsibilities

The Global Trainer is responsible for the implementation of the Training Program, creating offline and online strategical actions in line with HQ guidelines and ensuring excellent & innovative customer service to contribute to the market share evolution.

PROFILO DEL CANDIDATO IDEALE

As part of the Retail Excellence Team, the key responsibilities are:

- Contribute to business development in cooperation with marketing and sales team
- Adapts the training modules and be creative in inventing new way for training delivery




- Maintain a strong continuous relationship, supervised by the Global Training Manager, with local markets, supporting them in TTT sessions, Induction and implementation of the 360 activations in the local top stores
- Deliver training programs in the classroom ww and allocate team resources
- Liaise with commercial team to offer both an adapted expertise program as well as on-going novelty training, on field, in classroom
- Creation xrdztoy and implementation of Training Module
- Overview the Masterclass project delivered in the most important key stores
- Track field training actions
- Be proactive in proposing actions to improve service

Requirements

- Experience in training including delivery of training (experience within the cosmetic industry and/or retail would be a plus)
- Experience in Blended Learning, Virtual Classroom, E-learning Platform
- Experience in sales training in retail environment
- Agility to work in a complex and global environment
- Willing to travel WW

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