Sales Account Manager

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7fab9j

Sales Account Manager

Location: Poggio Gherardo, Tuscany, Italy

Industry: Software Development

Work Setting: Tempo pieno(Hybrid)

Are you a relationship-driven sales professional who enjoys working directly with business owners and helping them grow? This role offers the opportunity to manage a territory, develop commercial partnerships, and play a key role in expanding one of the world's leading online food delivery marketplaces.

As a Field Account Manager, you will be responsible for developing and strengthening relationships with restaurant partners throughout Tuscany. You will act as a trusted advisor, helping partners optimize their performance on the platform while driving revenue growth and customer satisfaction.

This role combines account management, business development, consulting, and territory management in a fast-paced digital marketplace environment.

Key Responsibilities

Account Growth & Relationship Management

- Build, maintain, and grow relationships with restaurant partners across Tuscany.
- Increase partner engagement, retention, and long-term business value.
- Act as the primary point of contact for assigned restaurant accounts.
- Develop strategic growth plans for partner businesses.

Business Development

- Identify opportunities to expand restaurant participation and platform growth.
- Drive commercial performance through proactive account management.
- Increase partner sales volume and overall marketplace contribution.
- Support expansion of customer choice and restaurant coverage within the region.

Restaurant Performance Optimization





- Analyze partner performance and identify growth opportunities.
- Recommend strategies to:
- Increase Order Volume
- Improve Average Order Value
- Enhance Customer Experience
- Improve Operational Performance
- Increase Profitability
- Monitor business performance and track progress against objectives.

Partner Onboarding & Activation

- Support onboarding of new restaurant partners.
- Guide partners through platform setup and optimization processes.
- Ensure successful activation and early-stage growth.
- Help new partners quickly realize value from the platform.

Consultative Account Management

- Serve as a trusted advisor to restaurant owners and operators.
- Provide tailored recommendations based on business needs and market conditions.
- Help partners streamline operations and improve commercial results.
- Share best practices for maximizing platform performance.

Territory Management

- Plan and manage customer visits across the Tuscany region.
- Organize field activities efficiently to maximize partner engagement.
- Maintain regular face-to-face meetings with restaurant owners and managers.
- Balance account servicing with growth and acquisition initiatives.





Cross-Functional Collaboration

- Work closely with internal teams including:
- Sales
- Operations
- Customer Service
- Marketing
- Partner Support
- Ensure effective resolution of partner needs and business challenges.
- Drive a consistently positive partner experience.

Required Qualifications

Experience

- Proven experience in:
- B2B Sales
- Account Management
- Business Development
- Customer Success
- Demonstrated ability to achieve commercial targets and business growth objectives.

Skills

- Strong relationship-building skills.
- Excellent communication and presentation abilities.
- Ability to influence and advise business owners.
- Strong commercial and customer-focused mindset.
- Excellent organizational and time-management skills.
- Ability to manage multiple priorities in a dynamic environment.

Additional Requirements

- Valid manual driver's license with a clean driving record.
- Willingness to travel extensively throughout the Tuscany region.
- Comfortable working independently in a field-based role.

Key Skills

- Account Management
- B2B Sales
- Territory Management
- Business Development
- Customer Relationship Management
- Negotiation
- Partner Success
- Commercial Analysis
- Consultative Selling
- Revenue Growth
- Stakeholder Management
- Presentation Skills

Core Competencies

- Customer Focus
- Results Orientation
- Relationship Building
- Commercial Acumen
- Problem Solving
- Adaptability
- Self-Motivation
- Collaboration
- Communication
- Accountability

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7fab9j