Services Operations Specialist

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7fbjcq

We are looking for candidates belonging to “Protected Categories” - “Categorie protette”. If you meet the requirements under Italian Law 68/99 and are looking for professional growth opportunities, join our team and submit your application.

Per candidarsi, è sufficiente leggere la seguente descrizione del lavoro e assicurarsi di allegare i documenti pertinenti.
Position Overview
Join our Global Services & Success organization as a Service Operations Specialist, where you'll drive operational excellence in back‑office support and financial data management across Italy. In this role, you'll work independently on routine operational matters while collaborating with global teams, bringing precision and attention to detail to every task. You'll contribute to service delivery excellence through meticulous data control, reporting, and financial analysis—making a tangible impact on our operational efficiency. This is an opportunity to build expertise in service operations while supporting our customers' success in a hybrid work environment.

Key Responsibilities

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- Manage back‑office operations including financial data controlling, reporting, and data entry with advanced Excel functions to ensure accuracy and compliance with global policies
- Support service delivery workflows by maintaining precise records and contributing to operational reporting that informs business decisions
- Prepare and analyze financial reports, identifying trends and supporting strategic planning
- Collaborate with cross‑functional teams to ensure seamless operational processes and timely delivery of support services
- Identify operational challenges and contribute solutions through careful analysis and attention to detail
- Welcome opportunities to learn and grow within the Global Services organization, bringing fresh perspectives to process improvement

Qualifications

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- Bachelor's degree in Economics or equivalent professional qualification
- Fluent in English and Italian
- Advanced profici

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7fbjcq