15 ago - Verona
Altro
About the Role
Per una comprensione completa di questa occasione e dei requisiti per essere un candidato di successo, continui a leggere.
Prestige Travel Agency by Mich USA is seeking a
Travel Customer Service Representative (Remote)
to support clients throughout every stage of their travel journey. In this client-facing role, you will serve as a trusted point of contact—from initial booking through post-trip follow-up—ensuring a seamless, personalized, and high-quality experience.
This role is ideal for someone who is detail-oriented, service-driven, and passionate about travel, hospitality, and delivering exceptional customer experiences.
Key Responsibilities
Respond promptly and professionally to client inquiries via phone, email, and messaging platforms
Assist with luxury and leisure travel bookings, including changes, cancellations, and special requests
Provide accurate and timely information regarding destinations, travel requirements, and agency policies
Coordinate booking details and confirm itineraries to ensure accuracy and client satisfaction
Proactively follow up with clients before and after travel to ensure a positive experience
Address client concerns with empathy, professionalism, and solution-oriented thinking
Maintain accurate documentation and update booking systems as required
Qualifications & Skills
Excellent verbal and written communication skills
Customer service experience (travel, hospitality, or service-related experience preferred)
Strong organizational skills and attention to detail
Comfortable using technology and learning new systems and booking platforms
Reliable, proactive, and able to manage multiple client requests efficiently
Genuine interest in travel and helping clients plan memorable experiences
What We Offer
100% remote work environment
Flexible scheduling options
Opportunities for
professional growth
within the company
Access to travel perks and industry-related discounts
Supportive team culture wi
16 ago - Emilia-Romagna
Relizont S. P. A.
16 ago - San Severino Marche
Adecco
16 ago - Vittorio Veneto
In Job spa Filiale di Belluno
16 ago - Milano
Ermenegildo Zegna Holditalia