Onboarding Specialist

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Onboarding Specialist (Italian Speaking)

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Location:

Milan or Rome (Remote)

Duration:

12 Month Fixed Term Contract

About OpenTable
With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion.

Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture

About The Job
As an Onboarding Specialist,



you will drive the successful integration of our restaurant partners by managing the implementation process from initial sale to go-live. Utilizing a consultative approach, you will configure software solutions, coordinate logistics, and deliver tailored training to set each restaurant up for long-term success. You will collaborate within a global team to optimize the speed, volume, and quality of implementations in a hybrid work environment. By empowering restaurant staff with the right tools and knowledge, you will play a critical role in enhancing their operational efficiency and overall experience.

Responsibilities

Guide restaurant partners through the comprehensive onboarding process, tailoring the system configuration to meet specific operational needs.

Deliver engaging training to key restaurant staff via remote tools, focusing on optimizing their daily operations using our software.

Manage a dynamic queue of restaurant implementations to reduce time-to-onboarding while ensuring high-q

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7fbvts