Revenue & Reservation Supervisor
Pubblicato il 15-08-2026 - Borgo Pignano Volterra Tuscany in Firenze
Borgo Pignano Florence è un raffinato boutique hotel immerso in un parco di 5 ettari sulle colline fiorentine, a pochi minuti dal centro storico di Firenze. La struttura, parte della prestigiosa collezione Relais &, Châteaux, offrir 32 camere e suite eleganti, una villa privata, una spa esclusiva, una piscina riscaldata, due ristoranti e suggestivi spazi per eventi. Un’oasi di relax e raffinatezza nel cuore della Toscana. PURPOSE OF THE JOB For the opening of our Borgo Pignano Florence, a luxury urban retreat affiliated with Relais &, Châteaux, located within a 5-hectare park just steps away from the historic centre of Florence, we are seeking a Revenue &, Reservation Supervisor. The candidate must be able to ensure the effective implementation of Revenue &, Reservation standards and assist us in positioning this hospitality jewel at the top end of the luxury market. REPORTS TO:
Cluster Sales &, Marketing Director MAIN DUTIES &, RESPONSIBILITIES Work side by side with the Reservation Manager in the following: Reservations: - Receive, evaluate, and manage reservation requests from all channels: email, telephone, OTA, GDS, direct website, and agencies, corporate accounts and business partners ensuring compliance with company standards - Ensure timely management of correspondence in accordance with company timelines and standards. - Accurately enter and manage reservations within the systems (PMS and connected platforms), including confirmations, modifications, and cancellations, verifying rates, sales conditions, guarantees, deposits, pre payments,