Bilingual IT Support Agent for SaaS

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7fddur

OverIT is seeking a remote IT Support professional to manage and resolve incidents across Italian and English channels. You will analyze logs, run SQL queries, and collaborate with Product and Engineering to deliver fixes. A solid ITIL background and strong communication are essential for success.
Location-flexible across Italy with competitive salary and growth opportunities. The role emphasizes AI-assisted analysis, documentation, and proactive customer service to sustain service levels and
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Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7fddur