Italian Customer Service Agent

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7ff30e

Accelerate Your Career with Mercier Consultancy
Mercier Consultancy is offering an exciting opportunity for customer-focused professionals to join an international automotive customer service team in Greece. If you have a passion for delivering exceptional customer experiences and are looking to build an international career while enjoying an outstanding Mediterranean lifestyle, we'd love to hear from you.
Whether you're an experienced customer service professional or looking for your next career move, this is your chance to work with a globally recognised automotive brand in a dynamic, multicultural environment.
About the Role
As a Customer Service Representative, you will be the first point of contact for customers, providing high-quality support via phone, email, and chat. You will assist with vehicle-related inquiries, connected services, warranties, roadside assistance, after-sales support, and general customer questions while ensuring every interaction reflects excellence in customer care.
Key Responsibilities
- Provide exceptional customer support through phone, email,



and live chat.
- Assist customers with vehicle information, digital services, warranties, and after-sales inquiries.
- Resolve customer concerns efficiently while maintaining a high level of customer satisfaction.
- Coordinate with dealerships, service centres, and internal departments to ensure timely resolutions.
- Accurately document customer interactions using CRM systems.
- Meet quality, productivity, and customer satisfaction targets.
- Build lasting customer relationships through professional and empathetic communication.

Why Choose Greece?
Relocating to Greece offers the perfect combination of career growth and an exceptional lifestyle. Enjoy over 300 days of sunshine each year, beautiful beaches, vibrant city life, and a rich cultural heritage.
Whether you're exploring the historic landmarks of Athens, enjoying the waterfront atmosphere of Thessaloniki, or discovering picturesque isla

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7ff30e