Field Service Engineer Specialist

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7ff7n4

Description
Responsible for supporting sales, world-class technical representation, support, and training, to water systems distributors and their contractors.

Key Responsibilities
• In the assigned territory, provide technical service and support on Franklin Electric water systems products, including motors, pumps, and electronic drives and controls.
• Guide testing and troubleshooting of Franklin products in water systems installations.
• Provide direction and expertise during new product installations.
• Represent Franklin Electric at on-site installation meetings to timely resolve field issues.
• Present technical seminars to water systems distributors, dealers, and contractors.
• Represent Franklin Electric at trade shows and special events.
• Write and submit weekly reports needed to highlight problems at specific sites and/or with certain customers or products.
• Provide specialized training to specific customers.
• Perform other related duties as required or assigned.

Skills Knowledge and Expertise
- Working knowledge of water systems in general,



with specific knowledge of pumps, motors, drives and controls.
- Excellent interpersonal, presentation and communication skills. Ability to develop strong working relationships with water systems professionals. Ability to work independently with outstanding organizational skills.
- Previous sales or service experience preferred.
- Self-motivated and energetic personality with a desire to service the customer.
- Effectively communicates information and responds to questions in person-to-person and small group situations with customers, clients, the general public, and other employees of the organization.
- Maintains confidentiality and uses discretion with business information.
- Reads and understands documents such as policy manuals, safety rules, operating and maintenance instructions, and procedure manuals.
- Deals with problems involving several known variables in situations of routine nature.
- Plans the time,

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7ff7n4