Italian Speaking Social Media Support Advisor

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7ffdrf

Patrique Mercier Recruitment FR is thrilled to present an exciting opportunity for an Italian Speaking Social Media Support Advisor. In this role, you will play a pivotal part in enhancing the online presence and interaction of our clients. This position is perfect for individuals who are passionate about social media and have a strong commitment to delivering outstanding customer support.

Responsibilities
- Provide exceptional support to Italian-speaking users across various social media channels, addressing inquiries and resolving issues in a timely manner.
- Monitor social media platforms for customer interactions, ensuring a swift response to comments, messages, and queries.
- Enhance customer satisfaction by engaging with users through informative and friendly communication.
- Collaborate with marketing and content teams to ensure messages are consistent and reflect the brand’s voice.
- Identify patterns in customer inquiries to help inform product improvements and service enhancements.




- Assist in developing social media campaigns and content that resonate with Italian-speaking audiences.
- Stay updated on industry trends and social media best practices to provide informed support and recommendations.

Requirements
- Fluent in Italian and English, with excellent written and verbal communication skills.
- Previous experience in social media support, community management, or customer service.
- Strong knowledge of social media platforms and their functionalities.
- Exceptional problem-solving abilities and a customer-focused mentality.
- Ability to work independently while managing multiple tasks effectively.
- Familiarity with social media analytics tools is a plus.
- Enthusiastic team player with a positive attitude and a passion for helping others.

Benefits
- Competitive Monthly Salary
- Monthly Performance Premio
- Fully Paid Training
- Fully Paid Relocation Package ( Flight, Airport

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7ffdrf