Italian Speaking Customer Experts for Cloud Platform

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7ffhmw

Italian Speaking Customer Experts for Cloud Platform
About Mercier Consultancy Group
Mercier Consultancy Group is a premier international staffing firm, recognized for bridging top-tier talent with world-leading organizations in the Information Technology sector. We pride ourselves on delivering bespoke recruitment solutions that empower professionals to excel in global markets while fostering excellence in the BPO industry.
Job Overview
We are currently seeking talented professionals for the Italian Speaking Customer Experts for Cloud Platform position in Greece, a unique opportunity to advance your career within the dynamic Information Technology industry. This role is perfect for individuals looking for prestigious Italian-speaking jobs in an innovative, cloud-centric environment while enjoying the Mediterranean lifestyle.
Key Responsibilities
- Provide high-level technical support for enterprise cloud platform solutions.
- Assist Italian-speaking clients with troubleshooting complex configuration and integration issues.




- Collaborate with IT engineering teams to resolve escalated cloud-based service inquiries.
- Maintain comprehensive records of technical interactions within the internal CRM systems.
- Drive customer success by ensuring optimal usage of cloud services and software tools.
- Stay updated on the latest trends and updates within the Information Technology sector.
- Contribute to the continuous improvement of support protocols and technical documentation.

Requirements
- Native or fluent Italian (spoken and written) is mandatory.
- Valid EU passport or work permit for Greece.
- Strong proficiency in English to operate in our international IT environment.
- Proven interest in cloud technology and software applications.
- Excellent analytical and problem-solving skills tailored to the IT industry.
- A client-focused mindset with a dedication to delivering premium service.

Benefits
What We Offer
- Competitive Monthly Salary.
- Special Vantaggi: 2 Extra

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7ffhmw