15 ago - Breganze
Agco
Note: Please submit your application/CV in English.
Not everyone can claim to feed the world, but it is part of our every day. Behind everything we do for our farmers, there is one AGCO team making it happen. We are proud to put our curiosity to work, building a better and more sustainable world. Join our extraordinary team today
The After Sales Specialist is responsible for managing and growing the revenue generated from an existing portfolio of small customers. The primary objective is to reactivate customers, increase sales, and maximize customer retention through frequent and proactive communication, as well as the effective use of sales tools and CRM systems.
Your Impact :
- Sales and customer development : Manage a portfolio of existing small customers and actively develop their turnover to make them become medium-sized or even key customers. These customers will remain within the inside sales rep portfolio to reward them. Reactivate customer interest through frequent outbound contacts via phone, email, and WhatsApp. Promote business services, trading conditions,
seasonal offers, discount structures, and premio systems. Identify upsell and cross-sell opportunities within your existing customer base. Perform sales actions by using call scripts and sales guidelines defined. Meet or exceed individual sales and activity goals
- Communication and customer relationship management Maintain regular contact with customers to keep them informed about new offers and services. Build long-lasting relationships with customers through a proactive, professional, and solution-oriented approach. Ensure constant follow-up on business discussions and customer requests.
- CRM and sales tools : Use the CRM system daily to plan, monitor and optimize sales actions. Accurately update customer contact data, call reports, opportunities, and actions in the CRM. Ensure data quality to support effective sales campaigns and reporting. Follow internal processes and sales workflows
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