Help Desk- italian english speaker

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7ffkuw

Job description
Join our team as a Help Desk and start a new adventure in an international and dynamic environment, where you will be able to fulfill your career expectations in a fast-growing organization. You’ll have the opportunity to work within our IT team, supporting the operational excellence of our software applications and ensuring optimal performance for our organization.
Your missions
• Configure and support production software applications
• Write and optimize basic SQL queries
• Debug and resolve software issues
• Research, analyze, and recommend improvements for organizational use of software applications
• Create and maintain technical documentation
• Recommend, configure, and administer software configuration/development changes
• Perform routine operational activities (e.g., produce reports, statistics files, etc.)
• Collaborate with software vendors to resolve application issues, both short-term and long-term (root cause analysis)
• Resolve application errors and issues through periodic testing, help desk tickets, and other methods




• Create documentation related to software operations and support
Your profile
• Knowledge of application architectures (web, client-server, mobile) and application monitoring techniques
• Knowledge of operating systems troubleshooting, with focus on Windows OS and Linux Debian
• Knowledge of virtualization technologies, especially VSphere VMWare
• Knowledge of infrastructure operations and environment management
• Knowledge of debugging and problem-solving in software environments
• Academic background: technical diploma or equivalent
• Italian native or fluent. English good.
• Availability to travel
• You demonstrate strong motivation, proactivity, teamwork, and ability to work independently
• You demonstrate strong time management skills and consistently meet deadlines
• You demonstrate openness and a strong desire to improve solutions, systems, and processes, and enforce procedures
What we offer
• An international co

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7ffkuw