Senior client account manager
Pubblicato il 15-08-2026 - Anonymous in Acerra
About the Role: At Ramsa Business Process Solutions SRL, we help companies strengthen their customer relationships, improve service delivery, and manage complex business accounts more effectively. From our office in Acerra, Campania, we support national and international clients across a range of industries. We are looking for a Senior Client Account Manager m f d who can take ownership of important client relationships and ensure that every account receives consistent, professional, and commercially focused support. You will act as the main connection between our clients and internal service teams. Your role will involve understanding business requirements, coordinating account activities, resolving challenges, identifying growth opportunities, and ensuring that agreed service standards are achieved. Why Work With Us? The Environment: Our office is located in the commercial and industrial area of Acerra, with convenient connections to Naples and surrounding municipalities.
We provide a professional and collaborative workplace where employees are trusted to manage their responsibilities independently. Meaningful Client Ownership: You will manage established business accounts and have the authority to influence service strategies, account priorities, and client retention initiatives. Professional Development: Ramsa Business Process Solutions SRL supports continuous learning through internal coaching, industry training, and opportunities to develop expertise in account management, customer operations, and business process outsourcing. Cross Functional Collaboration: You will work closely with operations, customer service, finance, quality assurance, and business development teams to deliver effective solutions for clients. Career Growth: Strong performance may lead to wider account portfolios, responsibility for strategic clients, and opportunities to participate in companywide service improvement projects. Key Responsibilities: Client Relationship Management: Build a