NOC Engineer
Pubblicato il 15-08-2026 - Würth Phoenix Group in Bolzano
NetEye, Würth IT Italy’s flagship product, is a unified monitoring platform (Monitoring, ITOA, APM, SIEM & Log Management, Service Management) designed to support business operations by providing complete visibility into the health of IT infrastructures and active services, ensuring a secure and reliable IT environment. To strengthen our team dedicated to monitoring managed services through NetEye, we are looking for a NOC (Network Operation Center) Engineer.
Responsibilities:
- Configure and manage automated monitoring solutions using NetEye.
- Monitor the availability of managed services through NetEye.
- Diagnose, document, and escalate infrastructure and application incidents, contributing to their resolution.
- Provide specialized, highly qualified support to cloud and on-premises customers.
- Ensure service availability in accordance with defined SLAs.
- Collaborate with the IT Operations team in change management activities.
Requirements:
- Strong knowledge of Linux systems administration.
- Previous experience of at least 2 years in a technical IT role is preferred.
- Degree, diploma in Computer Science, or equivalent technical education.
- Excellent interpersonal and problem-solving skills.
- Strong team-working abilities.
- Ability to work independently.
- Excellent command of Italian, English, and German.
We offer:
- Collaboration with a highly qualified and motivated team.
- Opportunities to work on international projects within and outside the Würth Group.
- Technology partnerships with Elastic, Red Hat, Icinga, and Influx.
- Flexible working hours and the possibility to work remotely 3 days per week, ensuring a healthy work-life balance.
- Competitive compensation package, including a variable premio system.
- Company performance bonus convertible into a wide range of welfare benefits and services.
- Continuous professional development and the opportunity to obtain company-sponsored certifications.
- Accident insurance and supplementary health coverag