Professional Services Executive

15 ago - Ala
Siemens Healthineers

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The Professional Services Executive (PSE) is an account success management role focused on solution execution, customer service and client retention by deeply understanding the customers strategy, business model and success metrics. Customers will most often consist of multi-site organizations looking to implement highly functioning service lines. This position will be a direct liaison between both the partner organization and Varian and oversee the team(s) delivering the solution.



They will be engaged in the pre-scoping of the sales cycle to understand the customers strategy and responsible post-sale to oversee the operational implementation of the strategy utilizing Varian’s solution through success metrics as defined in the pre-scope work.

Core Responsibility

Oversees execution team and ensures success to clients strategic goals through Varian's end-to-end solution as defined by the scope of work
Builds and maintains a collaborative, executive-level partnership in support of long term loyalty
Partners with Oncology Solutions Managers (OSM), Sales and other Varian leadership to ensure client success from strategy scoping through execution
Responsible for the execution of enterprise solutions that focus on reducing time to value for our partners
Acts as Varian product and oncology expert to assist with client success as defined by the scope of work
Operationalize the following based on clients scope of work:
Execution Plan
Key performance indicators of success (KPI's) for the routine scorecard to measure performance
Partnership governance structure to maintain focus and sustainability for su

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