Event Support Specialist

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Job Summary

JOB DESCRIPTION – EVENT SUPPORT SPECIALIST

Location: Berlin (hybrid) or Hamburg

Division: Ticketmaster International

Line Manager: Event Support Manager

Contract Terms: Full-Time 40h/week

THE TEAM

Global Client Support & Operations Organization has the mission to build a global support & operations centre of excellence where all processes, tools & best practices are applied to all regions across the globe in order to achieve the highest levels of employee, fan & client satisfaction.

The International Client Support & Operations team is a vertical of this organization, oversees the full event life-cycle services (from build to play-off) we provide to our clients (Promoters, Venues, Artists, Clubs, etc.), in markets that operate on the Microflex platform.

Our clients demand and value high service levels and we believe our people are the foundation to deliver great service. We are fortunate to have the most experienced and skilled operations experts on the field around the globe, regionally and locally, that have a deep understanding of our clients’ needs.





We continuously invest in people development and promote wide collaboration and team spirit to leverage our knowledge and experience to excel in client satisfaction. Mastering our knowledge on our ticketing products is also key in improving our service proposition and solving for our clients’ and local Markets’ needs and challenges day-to-day.

THE JOB

In this role as an Event Support Specialist (Ticketing), part of the Event Support Team in the Central Europe Region, you will support Ticketmaster clients in all their event management needs. This includes building events in Microflex, making updates to events based on work requests from clients and supporting clients that self-program events using Ticketmaster’s product suite.

This position involves collecting, reviewing, and inputting accurate data into Ticketmaster ticketing systems following procedural best practices and established standar

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7fh9g4