Europe retail director
Pubblicato il 15-08-2026 - Cassina in Italia
At Cassina, we believe that retail is much more than a sales channel - it is where our heritage, craftsmanship, and design culture come to life. For almost 100 years, Cassina has been a benchmark in international design, combining innovation, craftsmanship, and a unique design culture. Across Europe, our Directly Operated Stores represent the highest expression of the brand, delivering exceptional customer experiences while inspiring architects, designers, and private clients alike. Being certified as a Top Employer since 2024 and obtaining Gender Equality Certification in 2025 reflects our commitment to creating an inclusive, stimulating, and growth-oriented workplace. Your Impact Reporting directly to the Chief Executive Officer, you will lead the Retail business of Cassina, Cappellini, Karakter and Zanotta across Europe, driving commercial performance, operational excellence, and exceptional customer experiences throughout the region. In addition to your regional leadership responsibilities, you will serve as the global owner of Retail Excellence,
defining the strategic direction and worldwide standards for retail operations, customer experience, visual merchandising, and store planning across all Brands. Your vision will shape how the Brands are presented globally, ensuring a distinctive, consistent, and premium customer journey across both Directly Operated Stores and the international network of monobrand dealers. Working in close partnership with regional commercial teams, you will ensure the effective execution of these global standards across all international markets, adapting them to local business needs while preserving the identity and positioning of each Brand. You will also work closely with Wholesale and Custom Interiors to foster commercial synergies across channels, creating an integrated go-to-market approach that strengthens customer relationships, supports architects and designers, Corporate and Global Accounts, General Contractors, and private