Airport Passenger Support

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7fhmm4

Airport Passenger Support (Freelance)

Join Our On-Call Team at Bergamo International Airport:

Help Passengers Claim Their Rights

​At FlightHelp, we support airline passengers in claiming compensation for delayed or canceled flights. To date, we have assisted hundreds of thousands of travelers navigate stressful travel disruptions.

​We are currently expanding our network and looking for Freelance Passenger Support / Flyer Distributors (m/f/d) on an on-call basis at Bergamo International Airport.

​This is a non-sales role focused purely on information sharing, passenger support, and professional representation.

​? Your Role & Responsibilities:
- ​When a significant flight disruption occurs (e.g., delays exceeding 3 hours), our operations team will contact you with all the details.
- ​Respond on Short Notice: Travel to the Bergamo International Airport arrivals area when notified.
- ​Inform Passengers: Distribute informational flyers to passengers of the affected flight and explain how FlightHelp can assist them.
- ​Be a Reassuring Presence: Communicate with passengers in a friendly,



calm, and professional manner.
- (Note: No airport security clearance is required for this role).

​? What We Offer

​High Flexibility:
- A completely flexible schedule based on flight disruption events. Work only when incidents occur and you are available.

​Great Compensation:
- 20$ per assignment (each assignment lasts approximately 1 hour) + 15$ per claim after the first 5;

​Full Expense Reimbursement:
- Additional costs such as fuel, parking fees, or public transportation tickets are fully covered.

​
Performance Bonuses:
- Opportunity for additional performance-based bonuses and long-term collaboration with increased responsibilities.

​? Candidate Profile

​Location:
- Residence in Bergamo, Italy or the surrounding area.

​Languages:
- Italian and English; any additional languages are a strong advantage.

​Skills:
- Reliable, punctual, and comfortable interacting with the pub

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7fhmm4