Gate manager
Pubblicato il 15-08-2026 - Hhla Plt Italy in Trieste
As a Gate Manager, the selected candidate will lead the operational and organizational aspects of the Gate Area.
They will interface and control the activity of GATE IN/OUT as per gate clerks dedicated to, as well as the ISPS.
Under the Operations Director supervision, he/she will be in charge of the RORO, Container and General Cargo gate activities management.
They will supervise the Gate Coordinator (daily shift) and Gate operators (Shift).
They will work on a daily shift but, as per business requirements, may happen to work on night shift following the 24/7 terminal operations.
Summary of responsibilities
- is responsible for taking decisions aimed at the smooth and highly productive rendition of the gate-in and gate-out operations, by also limiting time loss and by studying the possible improvements.
- is responsible for planning operations resources.
- manages shifts and holidays, and makes decisions to remedy absences (such as no-shows, illness, strikes or holidays).
- organizes continuous training for the department employees.
- identifies clearly tasks and goals.
- sets priorities, plans and executes daily tasks efficiently.
- ensures the Gates operations continuity
- ensures the business continuity at the Terminal Gates on a 24/7 base. Answer to Duty Phone and is available to support Gates operations at any time.
- ensures the integrity of the cargo inside the terminal by physical check and follow system instruction
- ensures that 100% of the cargo is registered at the gate in the gate system
- supports the strategy of the Terminal on Gate activities
- tracks and monitors gate operations for all terminal operations: container/ RORO and General Cargo
- tracks and monitors all exchanges with external depots and ICD
- delivers Gate KPIs for management reporting
- measures and reports on gate operational performance and develop plans to improve relevant key performance indicators, raising alerts when necessary escalating to management
- improves existing o