Sales & Sales Support Specialist, EMEA – 1 year contract - Lombardia, Italy
Pubblicato il 15-08-2026 - Xylem in Lombardia
Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.
The role:
Xylem is currently searching for a Sales & Sales Support specialist to support the team in EMEA. You will provide an important role in supporting selling activities and the execution of customer focused processes for Xylem products and the sales team within the EMEA region. This is a temporary 1-year backfill contract.
- Ensures that all same day/priority customer requests are handled by collaborating with appropriate intercompany resources such as the order management team, production team, purchasing and the credit team, and as necessary.
- Ensures orders are processed on time in follow up with order management team and works proactively to resolve delays as needed.
- Acts as a liaison between Sales and other functions to resolve and elevate issues preventing meeting on-time delivery of commitments to our customers.
- Support the Sales team while out of office (holidays, business) and cover as needed such as generating opportunities for new RFQ’s, Generating quotes and updating CRM.
- Manage Leads on CRM and make sure new leads are assigned correctly to the right team member.
- Manage CRM bookings based on the financial Daily report received on daily basis, while following up with order management team to make sure in house orders are booked and executed.
- Support Sales Leader in Forecast management and execution.
- Manage the new customer form process to register new customers. This will include supporting running compliance screening for new customers.
- Contributes to a culture of outs