Manager, Customer Account Management

15 ago - Italia
Lseg

We are seeking an inspirational leader to drive a winning account management team to greater heights Role summary Sitting within the Continental Europe Leadership team this Account Director will be leading the Italian/Spanish/Portuguese (IT/IB) Account Management team and will provide insights by sharing thought leadership with our customers. You will tailor and execute strategy for the Continental Europe IT/IB segment, whilst providing customer insights to customer proposition and sales readiness on trends to drive the voice of the customer. We are looking for an experienced people leader with a proven track record of exceeding financial goals. What you'll be doing Provide strategic and operational leadership to a team of Account Managers covering clients across the buy side, sell side and corporate to meet sales, revenue, retention and organizational objectives. Ensure execution of the team on sales initiatives to meet key financial metrics Drive in-depth account,



territory and opportunity planning using LSEG' s sales methodology Forecast sales & revenue to support the Market Head Drive organizational objectives to support LSEG strategy Develop and nurture relationships with senior contacts at our customer base Influence functional strategy and, where relevant, participate in development of product/division strategy. Design and develop sales strategies to increase market share and sustainable revenue growth. Hold Senior leadership responsibility for a portion of the Continental Europe Market, and contribute to overall market success as a member of the LT. Proactively identify, define and solve most complex problems that impact the management and business direction. A truly inclusive people leader; Proactive mentality to build a diverse talent pipeline You'll bring Good understanding of the financial services Industry Deep understanding of local market dynamics and a proven ability to tailor go-to-market strategies Experience of working with a data vendor and / or

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