15 ago - Milano
Zanzibar Pearl
GENERAL MANAGER
The Manager, in very close liaison with the Directors, will have the responsibility of all the department of the hotel.
Managing all segments of the Hotel, including lodging/accommodation, food and beverages, human resources, housekeeping, gardens and maintenance as well as other guest services. He will be in charge of employees, customer service, quality control etc.
Reports to: Directors.
Job Duties:
Hotel Management
- Ensures the hotel is well managed and profitably run, its surroundings are neatly cleaned, secure and safe at all times.
- Keeps track of all bookings and works closely with Reservation Manager to ensure that the booing chart is well maintained and updated accordingly.
- Liaises with the Directors regarding purchase of supplies, materials, equipment, or other resources
- Arranges for maintenance and repair of the buildings, equipment and other facilities.
- Ensures the Hotel is very clean and well maintained at all times and work closely with the Directors to hire contractors to perform services,
such as painting or plumbing when such services are needed.
- Ensures that all supplies, from housekeeping materials to furniture, are in good condition and always in stock.
- Implements policies, processes, strategies, plans and procedures for the operation of the establishment.
- Prepares required paperwork pertaining to departmental functions by documenting organizational or operational procedures.
- Together with the Chef prepare breakfast, lunch, snack and dinner menu for the Directors approval, manage with attention food cost and consumption.
- Performs any other task as shall be assigned by Directors from time to time.
Customers Service
- Ensures very positive customer experiences by maintaining high-quality standards of the facility and remedying problems.
- Conduct, daily, rooms, kitchen, laundry, stores, pool, staff quarter, public toilettes, bar & restaurant area, offices and grounds inspections to make sure that they are all
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