Customer Collaboration

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Job-ID: d4e17dfe12238de01bf1c57c1cb491bdContract Type: Unlimited / Full-TimeJob Start Date: 9/1/2026Country / City: Italy / MilanoCompany: Beiersdorf SpAJob Function: Supply Chain ManagementGehalt: 36,000 – 40,000Your Tasks
Ensure a deep understanding of customer service and supply chain processes, identifying opportunities to improve efficiency, customer satisfaction and service performance.

Analyze order-related data, product availability, service performance and operational flows to proactively identify issues and implement corrective actions.

Develop and strengthen collaboration with key customers, building strong relationships with customer supply chain teams and acting as a trusted business partner.

Monitor and analyze key performance indicators (Service Level, On Time Delivery, distribution costs, customer-specific KPIs), defining action plans and driving continuous improvement.

Coordinate the flow of logistic information between internal and external stakeholders, ensuring transparency and effective communication.

Understand customer needs and translate them into efficient,



scalable solutions, including the adoption of new tools, technologies and ways of working.

Collaborate cross-functionally with Sales, Planning, Logistics and other functions to ensure alignment and successful execution of customer-centric initiatives.
Your Profile
Analytical mind-set, as well as effective communication and conflict-resolution skills

Self-motivated and great at analysis, with consolidated analytical and reporting skills

Strong understanding of supply chain principles and best practices

Excellent communication and interpersonal skills, with the ability to build relationship and influence stakeholders

Proactive, pragmatic, and results-driven, with a focus on creative problem-solving.

Please apply if you meet the following requirements:

Bachelor’s degree

3 to 5 years of experience in the Supply Chain department of a FMCG company.

Good knowledge of SAP SD (Sales

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