French Content Moderator Sofia, Bulgaria

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7fjwgd

We are seeking a French Content Moderator to help maintain a safe, respectful, and positive online environment for our users and community. In this role, you will be responsible for reviewing and evaluating user-generated content, investigating reports, and taking appropriate action to enforce community standards and platform policies.

You will play a key role in identifying harmful behavior, mitigating risks, and improving the overall user experience by proactively addressing safety concerns and supporting continuous improvements to trust and safety processes.

Please note: You must be eligible to work in Bulgaria and able to work in Sofia, that's mandatory.
Key Responsibilities
- Review and evaluate user-generated content, including profiles, videos, messages, and other reported content, ensuring compliance with community guidelines and platform policies.
- Investigate, assess, escalate, and resolve issues reported by users or flagged by internal systems.
- Analyze data and contextual information to accurately determine the severity and impact of reported incidents.




- Collaborate with cross-functional teams when handling sensitive or complex trust and safety matters.
- Monitor trends and emerging risks to identify potential threats and prevent abuse before it occurs.
- Develop qualitative and quantitative reports to support continuous improvement, optimization, and innovation within trust and safety operations.
- Review new and existing platform features, providing recommendations that enhance user safety and reduce opportunities for misuse.
- Contribute to maintaining a positive and secure community experience by enforcing policies consistently and fairly.

Qualifications
- Fluency in French and English (minimum B1/B2 level).
- Strong analytical and problem-solving skills with the ability to assess complex situations and make sound decisions.
- Excellent time management and organizational abilities.
- Outstanding written and verbal communication skills with stro

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7fjwgd