Operations & Customer Service Specialist

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7fk0do

Siemens Digital Industries Software is a leading global provider of industrial software and services including Product Lifecycle Management (PLM), Manufacturing Operations Management (MOM), Simulation/Testing solutions, Electric/Electronics software, and low-code industrial IoT software solutions. We are not a manufacturing company, but a growing software company dedicated to helping innovative global manufacturers design better products, faster. With the resources of a large company and the energy of a software start-up, we create a world-class software portfolio while fostering a culture that encourages creativity, welcomes fresh thinking, and focuses on growth—so our people, our business, and our customers can achieve their full potential.

Join our Global Services & Success organization as a Service Operations Specialist, where you’ll drive operational excellence in back-office support and financial data management across Italy. In this role, you’ll work independently on routine operational matters while collaborating with global teams,



bringing precision and attention to detail to every task. You’ll contribute to service delivery excellence through meticulous data control, reporting, and financial analysis—making a tangible impact on our operational efficiency. This is an opportunity to build expertise in service operations while supporting our customers’ success in a hybrid work environment.

Manage back-office operations including financial data controlling, reporting, and data entry with advanced Excel functions to ensure accuracy and compliance with global policies

Support service delivery workflows by maintaining precise records and contributing to operational reporting that informs business decisions

Prepare and analyze financial reports, identifying trends and supporting strategic planning

Collaborate with cross-functional teams to ensure seamless operational processes and timely delivery of support services

Identify operational challenges and contri

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7fk0do