Inside Sales Representative Manager
Pubblicato il 15-08-2026 - HP in Milano
The Inside Sales Representative Manager leads the Inside Sales Representative (ISR) team, driving revenue growth, optimizing sales effectiveness, and strengthening customer relationships in alignment with the Account Executive (AE) team. This role is responsible for guiding, coaching, and supporting individual team members to ensure the overall effectiveness of sales activities, leveraging HP’s remote sales capabilities and collaborating closely with AEs.
Key Responsibilities
- Sales Coverage & Strategy: Partner with AE Sales Manager to define sales strategies for the ISR team to achieve targets. Utilize tools (RAD/whitespace analysis) to assess customer opportunities.
- Account Planning: Define the ISR engagement model with the full POD account team to grow Print/PS/Solutions in transactional spaces. Support AE in developing business plans (SAR).
- Pipeline Management: Build, monitor, and orchestrate sales pipelines to meet transactional business goals and exceed targets. Help ISRs proactively drive account prospecting and lead generation. Define and track KPIs for team success.
- Team Collaboration: Drive ISR team support for AE in developing areas of expertise, freeing up AE capacity for strategic activities. Coordinate with customer support teams to ensure seamless customer experience. Engage with channel partners in sales activities.
- Leadership & Coaching: Recruit, onboard, and train ISRs. Motivate sales teams, foster talent development, and sponsor skill-building activities to increase productivity and achievements. Evaluate and guide employee performance to achieve excellence.
- Reporting & Analytics: Generate regular sales reports and presentations for senior leadership and stakeholders. Leverage sales technology, CRM systems, and other tools to streamline operations and enhance productivity.
- Compliance: Ensure the inside sales team adheres to legal and ethical standards in all sales activities, including pricing, contracts, and customer interactions.