Work in Portugal

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7fkht7

Want to Relocate to Portugal?
We are looking for Italian-speaking talents who want to build a career in Customer Operations &
International Support while working in a diverse, multicultural environment in Lisbon.
Position: Operations Customer Expert
Location: Lisbon, Portugal
Market: Italian-Speaking
Your Main Responsibilities
As part of the Customer Service Operations team, you will:
Respond to customer requests via email, chat, contact forms, and calls
Handle support tickets related to general queries, refunds, or incomplete services
Call users to speed up case resolution and improve communication
Perform back-office tasks that may involve outbound calls
Conduct outbound calls to promote products, collect feedback, and support customer success
Maintain accurate records using CRM tools
Achieve performance goals and respect deadlines
Provide operational feedback and elevate cases when needed
Salary Package With & Without Accommodation
Option 1 With Apartment (Company Housing Included)




Total Gross Cash Compensation: 1,050 / month
Includes:
Base salary
Monthly holiday & Christmas allowances
Meal allowance (7 per working day)
Apartment agevolazioni-in-kind (200 declared on payslip, tax-free until 31/12/2026)
Health insurance from day one
Potential productivity bonus (performance-based)
Option 2 Without Apartment (You Arrange Your Own Housing)
Total Gross Cash Compensation: 1,379.00 / month
Includes:
Higher base salary (no apartment benefit)
Monthly holiday & Christmas allowances
Meal allowance
Health insurance from day one
Potential productivity bonus (performance-based)
Training Information
Schedule: 8 hours/day
Training content includes system onboarding, customer management, product training & on-the-job practice
Training allowance: 42.72 per day

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7fkht7