Client Advisor

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7fkkk6

A career in Maison Valentino is your chance to grow in a reality where business and creativity meet and thrive in an inclusive, and open‑minded community. Maison Valentino believes in a colleague‑centric approach, where our contribution and behaviors as individuals are the secret of our success as a community. Each Valentino colleague is crucial to guarantee that every need in Valentino is met with mastery, creativity, uniqueness, and care.
Position
Client Advisor - Fidenza
Act as a brand representative embodying the brand values and mastering every stage of the Valentino Client experience, from preparation to retention.
SALES & KPIs
Sales achievement – meet individual sales target and contribute to the overall store sales objectives.
KPIs achievement – have a clear understanding of the correlation between every step of the client experience and each associated KPI such as applying the styling to increase cross‑selling and average ticket.




CLIENTELING
Client engagement – focus on development and retention of existing clients, recruitment of new and potential ones. Engage the client through every selling opportunity – walk in, private appointment, distance sales, sales in partnership.
Client data acquisition – exploit every opportunity to collect data from new potential clients, enriching the prospect data base while maintaining and updating the current client list.
PRODUCT (care & knowledge)
Product knowledge – master the know‑how of every Valentino creation and convey an engaging / proper storytelling around it.
Display maintenance contribution.
OPERATIONS
Perform every task in full compliance with operations guidelines (after sales assistance, product

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7fkkk6