Spanish Speaking Customer Expert for Singapore Airlines

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7fl8p8

Spanish Speaking Customer Experts for Singapore Airlines
About Mercier Consultancy Group
Mercier Consultancy Group is a premier international recruitment firm, dedicated to connecting top-tier talent with world-class opportunities across Europe. As a leader in the BPO and staffing sector, we pride ourselves on facilitating career-defining roles for professionals seeking to elevate their expertise on a global stage.
Job Overview
We are currently sourcing elite candidates for the Spanish Speaking Customer Experts for Singapore Airlines position in Greece. In this role, you will be the bridge between cutting-edge technology and global travelers, providing world-class support within the high-stakes consumer electronics and aviation-tech industry.
Key Responsibilities
- Deliver premium technical and service-oriented support to customers utilizing high-end consumer electronics and flight-related digital platforms.
- Resolve complex inquiries regarding device integration, software functionality, and connectivity issues common in the modern consumer electronics landscape.




- Represent the Singapore Airlines brand with prestige, ensuring a seamless experience for every traveler interaction.
- Troubleshoot technical malfunctions and provide clear, professional guidance in Spanish.
- Document service interactions precisely to contribute to the ongoing improvement of user experience protocols.
- Collaborate with international teams to maintain the highest service standards synonymous with the aviation and consumer electronics sectors.
- Stay up-to-date with the latest product updates and firmware releases to provide accurate, real-time consumer advice.

Requirements
- Native or fluent Spanish (spoken and written) is mandatory for this role.
- Valid EU passport (mandatory).
- Strong affinity for consumer electronics and digital technology troubleshooting.
- Exceptional communication skills with a professional, customer-first mindset.
- Flexibility to work in a fast-paced environm

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7fl8p8