Client Success Specialist

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7fl9vc

We are looking for a Client Success Specialist to join our international team.
In this customer-facing role, you will act as a trusted partner to our clients, particularly in supporting digital solutions and related services, ensuring outstanding service delivery and driving client satisfaction. You will play a key role in managing client relationships, resolving requests and supporting product adoption concerning digital solutions, and collaborating cross-functionally to deliver best-in-class solutions.
Contract: Fixed-term, 12 months
Location: Milan
Salary: 34 K - 37.5 K gross per year
International SOS is the world’s leading medical and security services company with over 13,000 employees working in 1,200 locations in 90 countries. Established 40 years ago,



we have become the market leader for an extensive client base of Fortune 500 companies, NGO’s and governments around the world.

Key responsibilities
Position yourself as an expert in our digital products and services by continuously maintaining up-to-date knowledge of product developments and roadmaps, ensuring the highest level of service for our clients Drive the adoption of digital products and services, e.g. through client training to support customer retention and growth Support clients with various requests and inquiries concerning our digital products and services Assist with the implementation of digital products for our clients Support the

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7fl9vc