Aftermarket Service Engineer

15 ago - Salerno
Magaldi Power

Aftermarket Service Engineer – Magaldi Power SpA

Location: Salerno, Italy
Industry: Industrial Machinery and Bulk Material Handling Systems
Employment Type: Full-time
Travel Abroad: Approximately 50%

ABOUT MAGALDI GROUP

Founded in 1929 in Buccino (Salerno), Magaldi is a global leader in the design and manufacture of industrial machinery and systems for bulk material handling. We serve a wide range of sectors including steelworks, foundries, cement plants, Waste‑to‑Energy facilities, biomass plants, and fossil‑fuel power stations.
In the past twelve years, Magaldi has expanded into thermal energy storage, developing cutting‑edge technologies that contribute to the global energy transition and enable greater integration of renewable sources into power generation systems.

OPEN POSITION: SERVICE ENGINEER

The selected candidate will join the Service Department and be responsible for ensuring optimal operation of Magaldi equipment at customer sites.

MAIN RESPONSIBILITIES
- Customer Satisfaction:



Ensure customers are happy with Magaldi equipment through proactive visits and regular communication.
- Maintenance Recommendations & Supervision: Review customer equipment and spare parts, recommend maintenance, and supervise field activities.
- Field Installation Supervision: Oversee new equipment installations with plant personnel and field contractors.
- Service Reporting & Documentation: Document customer problems and provide appropriate service and spare parts recommendations.
- Aftermarket Sales: Support promotion of aftermarket services and spare parts.
- Warehouse Support: Assist in shipping and receiving when needed.
- Scheduling: Help maintain a proper service schedule under the Aftermarket Service Manager.
- Safety: Ensure compliance with company and all local, state, and national EH&S; standards.
- Troubleshooting: Act as the local technical expert for diagnosing faults, repairing equipment, recommending preventative maintenance, and monitoring project timelines.

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