Strategic Customer Success Manager: Post-Sale Growth

15 ago - Genova
OneOcean Group

OneOcean Group is seeking a Customer Success Manager to lead the post-sale lifecycle for our Italian customers. You will partner with Account Management to ensure adoption, value realization, and renewal readiness, driving customer health and long-term retention.
Responsibilities include onboarding, activation, usage tracking, and regular business reviews. The role requires strong stakeholder management, data-driven decision making, and experience with CRM/CS tools.

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