Digital Trust and Safety Specialist with Albanian and English
Pubblicato il 15-08-2026 - TELUS Digital Bulgaria in Urbino
* Please note that the position is based in Sofia, Bulgaria and we will assist you to relocate Are you fluent in Albanian and looking to make your next career move abroad? If your answer is YES - join the leader in the CX (Customer Experience) industry TELUS Digital Bulgaria As a Digital Trust and Safety Specialist with Albanian and English, you will: - Review user-generated back-office information, which may include sensitive or potentially disturbing content, and ensure compliance with established policies - Take prompt and appropriate action on information that violates guidelines or poses risks - Stay updated on internal policies to ensure accurate implementation - Identify and analyze patterns to proactively address potential risks We’re looking for someone with:
- High attention to detail - Comfortable processing sensitive information - Strong ability to defend decisions and provide context with logical reasoning - Ability to identify patterns in behavior to enhance decision-making - Strong organizational and time management skills to deal with shifting priorities and high volumes of work - Experience investigating fraud, spam, or other types of inappropriate information is an asset Required Qualifications: - Fluent in Albanian - B2 or higher English language skill In return, we will give you: -Relocation Premio: €1,500 Gross (paid in 2 instalments) - to support relocation and initial rent costs -30 Days of Company-Provided Accommodation on arrival, and assistance in finding a long-term home -Plane Ticket from your location to Sofia -€ 300 Voucher Vacation - Beach, Spa resort or mountains—the choice is yours -Taxi transportation directly from the airport to your accommodation - Fully paid training - Stable job and career development opportunities - Attractive salary - Additional health insurance - 50+ benefits and services to choose from - Positive international working environment - Support and learning - Employee referral bonuses With the provided opportunity