System Engineer- Customer Service

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System Engineer – Channel SecOps SMEThe Channel SecOps SME strengthens Fortinet's SecOps pillar across the partner ecosystem (Enterprise and SMB). The mission of this role is to enable partners to effectively position, sell, and deliver SecOps solutions, not only at a product level but by helping them build repeatable, service-based offerings. This includes technical enablement, demo and lab ownership, solution-selling support, and the creation of scalable frameworks. The role acts as a technical leader for SecOps within the channel, accelerating partner maturity and driving adoption of Fortinet's SecOps portfolio.Responsibilities:Train and technically enable partners on SecOps architectures, workflows, and integrations.Own and evolve the SecOps demo lab (in collaboration with SSE SecOps), including demos and simulations.Support CAM SecOps and BDMs in sales plays, partner engagements,



and co-selling activities.Provide technical leadership to help partners move from product knowledge to full SecOps solution selling and service creation.Drive technical strategies and enablement in alignment with the channel sales organisation to achieve partner commercial goals.Serve as a trusted advisor to partners, demonstrating the business value of Fortinet SecOps solutions.Guide and train partners to successfully position and sell Fortinet solutions through technical, consultative, and architectural pre-sales support.Provide technical guidance to help partners achieve Fortinet certifications.Keep partners updated on Fortinet products, solutions, services, and promotions.Maintain awareness of partner service models, SecOps market trends, and industry developments.Support partner-led events, seminars, and training workshops.Requirements:Strong skills in network and cybersecurity and motivated to join the Channel SecOps team.Experience with SecOps technologies including EDR, SIEM, SOAR, Threat Intelligence, and Advanced Threat Protection.Experience working with partners or MSSPs, ma

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7fmoab