IT Account Manager

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7fms5i

Job description:

Let's do IT

The companies of the Würth Group are key and strategic customers of Würth IT. They operate in complex international environments characterized by sophisticated organizational structures, multiple ongoing transformation programs, and a broad and continuously evolving IT landscape.

Their ecosystems include, among others, CRM and ERP solutions, e-commerce and online shop platforms, PIM systems such as STEP, and many other IT products and services that are critical to business operations. Their vision is clear: to leverage IT as a competitive advantage that supports business growth, efficiency, and innovation.

To manage these partnerships, we are not looking for someone who simply coordinates operational requests. We are seeking a professional who can understand business priorities, influence decision-making, and build strong, long-term relationships with stakeholders.

As an
IT Account Manager
, you will serve as the strategic point of contact between Würth IT and the companies of the Würth Group. You will be more than just an intermediary:



you will act as a trusted advisor and driving force, helping to shape priorities, guide decisions, and deliver tangible business value to the customer.

Responsibilities:
- Manage the strategic and operational relationship between Würth IT and the companies of the Würth Group, acting as the primary point of contact for business IT needs.
- Build strong partnerships with both IT and business stakeholders, gaining a deep understanding of priorities, objectives, and key processes across the various Group companies.
- Identify and translate business needs and opportunities into concrete IT solutions, promoting a proactive and value-driven approach.
- Ensure the effective delivery of IT services by monitoring quality, timelines, performance, and compliance with agreed Service Level Agreements (SLAs).
- Coordinate teams, service managers, and cross-functional projects, fostering communication and collabora

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7fms5i