15 ago - Parma
Sharp Brains Solutions
Sharp Brains Solutions in Parma, Italy, is seeking a DSS L1 Desktop Support professional for an on-site role. You will provide Level 1 desktop support for hardware, software, and network issues, troubleshoot Windows OS, Office, Outlook, and common apps, and install/maintain desktops and peripherals.
You will log incidents, escalate complex issues, and ensure SLA-driven resolutions. 1–3 years of Desktop Support experience and strong Windows knowledge are required; strong communication and
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