Client Services Technician

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7fn2o8

Do you have the technical skills to assist our customers around Italy? Join Traka’s team, part of the ASSA ABLOY Group, in Italy, and enjoy a collaborative culture that empowers you to build a career you can be proud of.
35,000 - €45,000 (depending on experience).
What you would do as our Field Technician
Reporting to the Italy Country Manager and the Regional Technical Director of Traka South Europe, you will join a growing Italian team, gaining deep expertise in Traka key-management systems and playing a strategic role in consolidating the launch and growth of Traka’s brand-new Italian branch, directly contributing to customer success. This position is a field-based role, with frequent travels across Italy (70%).

Review and prepare Traka equipment prior to delivery.
Perform preliminary electrical installations on customer sites and train end-users on the Traka application and best-practice workflows.
Install and commission key cabinets and locker systems and assist with software installation & configuration, ensuring seamless integration




Deliver exceptional customer support by diagnosing and resolving incidents, including performing on-site repairs and component replacements.
Continuously upskill, staying at the forefront of Traka product developments.
The Skills And Experience You Need
Has a technical qualification in Electricity/Electronics (FP II / Diploma or higher), or equivalent relevant hands-on experience in electronic and mechanical assembly.
Is willing to travel across Italy, has a valid driving license and excellent command of English, both spoken and written.
Has a Dynamic and curious personality, able to cooperate in cross-functional teams with a highly professional attitude.
Is self-motivated and comfortable working with minimal supervision.
Has IT knowledge for user/support level and a valid Workplace Safety certificate (Electrical or Construction) are strong plus.
Competitive salary, commensurate with your profile and experience, plus incentive sc

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7fn2o8