OCEAN - Assistant Systems Manager

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7fn5p0

Viking (NYSE: VIK) is a global leader in experiential travel with a fleet of more than 100 ships, exploring 21 rivers, five oceans and all seven continents. Designed for curious travelers with interests in science, history, culture and cuisine, Chairman and CEO Torstein Hagen often says Viking offers experiences For The Thinking Person™. Viking has more than 450 awards to its name, including being rated #1 for Rivers and #1 for Oceans five years in a row by Condé Nast Traveler in the 2025 Readers’ Choice Awards. Viking is also rated a “World’s Best” by Travel + Leisure—no other travel company has simultaneously received such honors by both publications.

Role Overview

Part of our Hotel Administration team on our Ocean vessels, the Assistant Systems Manager assists the Systems Manager with maintaining all IT systems and equipment onboard the vessel, and maintains the hardware, cabling systems, networks, software and addresses other technical issues.
The Assistant Systems Manager reports to Systems Manager Hotel General Manager and IT Technical Support Department.





What You Will Do On Board

Provide all departments onboard the vessel with general support for systems and procedural activities and provide user training in order to enhance the ship’s user skills.
Perform daily operations, as detailed in Run Books and other technical documents provided during training.
In conjunction with the Systems Manager, support all crew to keep their workstations in working condition, this includes maintaining PCs, point of sale terminals, cabling systems, servers and related hardware.
Promptly respond to user requests during normal working hours. Extended hours may be required as needed for critical systems support.
Provide basic user training and support in using common PC software and specialized property management software, as needed.
Provide support for guest-facing technical equipment, telephones, TVs and Digital Signage. Provide guest support for devices, troubleshooting of

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7fn5p0