Mediterranean and Africa Marine Business Support Advisor

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RINA is currently recruiting for a Mediterranean and Africa Marine Business Support Advisor to join its office in Cagliari, Italy within the Mediterranean and Africa Marine Division.​Mission
A Business Support Advisor with a focus on managing administrative tasks from the creation of a customer in a database to the issuance of invoices plays a crucial role in ensuring smooth customer interactions and efficient business operations. #LI-DC2Key Accountabilities

Customer & Order SupportSupport the management of customer data, ensuring information is accurate and up to date. Assist in processing customer orders and contracts, coordinating with internal teams to ensure smooth and timely delivery.
Offer & Documentation SupportHelp prepare and manage customer offers in internal systems, ensuring all documents shared with customers are complete and accurate.
Billing & Administrative ActivitiesSupport invoicing and payment tracking activities, checking basic details and helping to resolve simple discrepancies in collaboration with the Finance team.




Operational SupportAssist technical teams with administrative tasks, including correct timesheets compilation on time.
Customer CommunicationProvide support to customers, answering inquiries, sharing updates on orders or invoices, and ensuring clear and professional communication.
Issue HandlingHelp identify and escalate customer issues or discrepancies, supporting the resolution process together with other departments.
Compliance & Data AccuracyEnsure activities follow company procedures and maintain organized and accurate records of customer data, orders, and communications.
Education
High School Diploma/GED in Business Administration Finance ManagementQualifications

Experience & Process KnowledgeUp to 3 years of experience in business support, customer service, order management, or similar roles, with basic knowledge of processes such as offer management, contract handling, order processing, and (as a plus) invoicing or paymen

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7fnbta