Client Delivery Director
Pubblicato il 15-08-2026 - ERG Media in Varese
About ERG Media
ERG Media is a creative publishing and brand storytelling company working across books, culture, automotive, design, watches, luxury, hospitality, and art.
We create high-end editorial projects, large-format books, brand platforms, campaigns, and cultural objects for some of the world’s most respected companies and institutions. Our work sits between publishing, creative direction, luxury brand building, editorial strategy, and meticulous production.
We are now looking for a Client Delivery Director to help lead the next stage of our growth.
About The Role
This is not a conventional account management role.
ERG is looking for a highly polished, culturally literate, and operationally excellent Client Delivery Director to lead the day-to-day relationship and delivery of our most important client projects.
The right person will sit at the intersection of client leadership, creative production, editorial judgment, and project delivery. They will work closely with ERG’s founder, senior leadership, creative teams, editors, designers, producers,
and external partners to ensure that every client feels deeply understood, every project moves with clarity, and every piece of work meets the standard expected of ERG.
This person will be responsible for making high-end clients feel personally cared for, creatively understood, commercially reassured, and operationally confident.
They will not simply manage timelines. They will protect the client experience.
What You’ll Do
You will become the senior day-to-day point of contact for key ERG clients across automotive, luxury, publishing, design, watches, culture, and hospitality.
You will lead client communication with clarity, confidence, and discretion, ensuring that every update feels considered, polished, and useful.
You will translate founder and creative direction into clear client-facing communication, internal briefs, meeting notes, action lists, and project decisions.
You will own project delivery across timel