IT Support Engineer

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7fnief

We’re thrilled to introduce a key role that connects cutting-edge technology with seamless user experience for our Italian operations. Deliver hybrid Level 1 and Level 2 IT support to end-users in the Milan office and across Southern Europe.
Administer company devices and ensure compliance through Microsoft Intune, managing patches and configurations.
Implement and operate security measures using Microsoft Defender and Conditional Access policies, enforcing data protection.
Collaborate with regional IT teams to align local operations with global standards and support cross-site initiatives.
Manage and resolve incidents using ITSM tools like Jira and Zendesk, contributing to process improvement.
Act as the primary IT point of contact for the Milan office, overseeing IT asset management, procurement, and local infrastructure.
Provide user guidance, basic IT training, and maintain accurate knowledge base documentation.
We’re thrilled to introduce a key role that connects cutting-edge technology with seamless user experience for our Italian operations.



Deliver hybrid Level 1 and Level 2 IT support to end-users in the Milan office and across Southern Europe.
Administer company devices and ensure compliance through Microsoft Intune, managing patches and configurations.
Implement and operate security measures using Microsoft Defender and Conditional Access policies, enforcing data protection.
Collaborate with regional IT teams to align local operations with global standards and support cross-site initiatives.
Manage and resolve incidents using ITSM tools like Jira and Zendesk, contributing to process improvement.
Act as the primary IT point of contact for the Milan office, overseeing IT asset management, procurement, and local infrastructure.
Provide user guidance, basic IT training, and maintain accurate knowledge base documentation.
Your profileRole All right, all right, that was intriguing, wasn't it? 2-5 years of experience in a combined Level 1 and Level 2 IT support

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7fnief