Inside Sales Representative
Pubblicato il 15-08-2026 - Thermo Fisher Scientific in Milano
Work Schedule
Standard (Mon-Fri)
Environmental Conditions
Office
As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.
Position Summary
The Inside Sales Representative (ISR) is responsible for supporting the growth and retention of Service Product revenue across EMEA for the Chemical Analysis Division (CAD) Service organization. This role serves as a key liaison between customers, Service Sales Representatives, Product Sales, Customer Service, Service Marketing, and internal operational teams to ensure a seamless customer experience throughout the service sales lifecycle.
The ISR provides commercial and administrative support for service agreements, quotations, renewals, contract management, and sales operations activities. This role helps drive customer retention, contract conversion, and service contract penetration by coordinating sales processes, resolving customer inquiries, maintaining accurate customer information, and supporting the execution of strategic service sales initiatives.
Success in this position requires strong organizational skills, attention to detail, customer focus, and the ability to manage multiple priorities while partnering effectively with cross-functional teams.
A Day in the Life
You will:
- Support the Service Sales team in achieving service revenues and contract growth objectives across the BEA business.
- Manage the complete renewal lifecycle for Service Agreements, coordinating the annual service agreement renewal activities and cus