Customer Service Specialist

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7fnos0

Job Description
AMI is looking for new ambassadors for its boutique opening in Serravalle starting in Mid-September 2026.
Reporting to the Store Manager, the Client Advisor will sale and build customer loyalty.
A Sales Advisor’s Responsibilities Include
CUSTOMER RELATIONS
The Sales Advisor’s Mission Is To Invite Customers To Explore The World Of AMI And To Offer a Unique Shopping Experience
Welcomes customers according to AMI values: being friendly, smiling, and always in a good mood.
Understands customer needs and proposes a relevant selection of products while encouraging cross selling.
Assists customers during fittings and accommodating any alterations when needed.
Embraces a customer loyalty culture, builds strong and long-term relationships with clients.
Introduces new customers to the brand.
STOCK
~ Follows-up and manages stock (reception of goods, integration of receptions in the systems, facilitates rotating inventories, requests for restocking, requests for transfers, etc.)

VISUAL MERCHANDISING
Ensures that the store is well maintained: presentation of products,



cleanliness, maintenance of the premises, etc.
Actively participates in the Visual Merchandising of the store, follows VM guidelines and proposes options during rotations.
Job Requirements
You have two years of experience in high-end ready-to-wear sales and are familiar with sales techniques.
You are cheerful, dynamic, involved, and have excellent interpersonal skills.
You enjoy working as part of a team and are results-oriented.
You have a strong sense of customer service and enjoy meeting customer needs.
You have a strong sense of fashion and a good understanding of the industry and its trends.
Fluency in Italian and English is essential, and another language is a real asset.
Starting date: Mid-September 2026.
Contract: 1 year
Why join the « f.AMI.ly »
Join a fast-growing and caring fashion house.
Have a rewarding experience in a brand that promotes “Friendly Luxury.”
Join a stimulating and passi

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7fnos0