IT Support Specialist

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7fnvdp

Job Summary:We are seeking an IT Support Specialist to provide onsite end-user, office infrastructure,asset management, and project-based support. The role involves troubleshooting, devicelifecycle management, office IT infrastructure support, inventory management, andcoordination with remote technical teams and third-party vendors.Key Responsibilities:End-User Support- Provide onsite support for desktops, laptops, mobile devices, printers, and peripherals(Windows, macOS, Linux).- Provision, deploy, replace, and decommission IT equipment.- Troubleshoot hardware, software, connectivity, and user-related issues.- Coordinate escalations with Level 2 support teams.Office Infrastructure Support- Support office IT services including network connectivity, printing, voice, AV, andworkplace technologies.- Install, maintain, and troubleshoot switches, routers, access points, and relatedinfrastructure equipment.- Assist with smart office solutions, digital signage, and conference room technologies.- Coordinate with vendors and support scheduled maintenance activities.Asset Management- Receive, register, label, image,



deploy, track, and maintain IT assets.- Conduct inventory audits and maintain accurate asset records.- Coordinate warranty repairs, device redeployment, disposal, and stock management.- Ensure compliance with asset management policies and audit requirements.Project & Site Support- Support office moves, hardware refreshes, equipment relocations, and infrastructureprojects.- Assist with business events, demonstrations, and technology deployments.- Provide remote hands support and escort third-party vendors when required.Required Skills- Experience supporting Windows, macOS, Linux, mobile devices, printers, and officeIT infrastructure.- Basic networking knowledge (LAN, Wi-Fi, switches, routers, access points).- Experience with hardware asset management and inventory control.- Strong troubleshooting, documentation, and customer service skills.- Ability to work independently and coordinate with remote support teams and vendors.

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7fnvdp