15 ago - Milano
Azienda importante
Our client, a leading automobile manufacturer, is recruiting for an Automotive Head of Aftersales & Spare parts to join their business in Italy.
Position Title:
Automotive Head of Aftersales & Spare parts
Position Type
Permanent
Start Date:
ASAP
Location:
Milan, Italy
Contact:
Bianca Papa | +49(0)89238898673
Responsibilities
- Building the after-sales system and team.
- Planning after-sales strategy and implementation plan according to the company's strategy to ensure the implementation effect.
- Setting up after-sale operating standards, working procedures and operating systems for all modules.
- Collecting benchmarking information, reviewing after-sales development trends, planning after-sales development strategies and setting after-sales goals, and controlling the overall direction of after-sales business.
- Monitor the achievement of after-sale strategies and objectives, plan and implement countermeasures.
- Design and implementation of spare parts warehouse and logistics scheme, and ensure spare parts service.
- Planning after-sales localization development mode and promoting localization process.
- Planning, building, expanding, checking and managing service providers and service networks according to business development.
- Building efficient technical support and claim channels, and establishing an after-sales training system.
- Upgrading after-sales service, planning and implementing proactive, human-oriented after-sales service.
- Preparing annual demand plans and budget demands.
Requirements
- Familiar with the European automotive industry, management working experience in European OEMS after sales is preferred.
- Fluent in English,
candidates with other European languages (German, Spanish, Italian) are preferred.
For more details contact:
sales(at)manningglobal.com
Quoting reference:
IT_MGBP_AHA&SP;_
Or call Bianca on:
+49(0)89238898673
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Please note:
1. That we do all we can to respond to all applications but if we have not contacted you within 2 days following your application - its likely we have not shortlisted your CV for the position.
2. Manning Global cannot consider your application for this role if you are working for the customer we are recruiting for
3. If you are working for the client we are representing, but have confirmation you are leaving a permanent or contract position, please discuss this with us, so we can discuss representation with you.
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